Good customer service 2005

Good work, Netflix. I just went to the site to rate the movie I watched this evening (Just One Night, 2 stars, funny but just too choppy to sustain itself) and got this message:

The Netflix store is temporarily unavailable because of scheduled maintenance work.
This store is available 7 days a week, 24 hours a day. Well, almost ...

Every now and then we have to perform maintenance to the Web store equipment. Right now, we're working hard to give you an even better shopping experience.

According to your computer's clock, it is currently 11:46 PM

It is anticipated that the site will be available again at 02:00 AM  ( ~ 134 minutes )                

We apologize for any inconvenience this causes you.

Please visit us again soon.

Now that is how to do a system downtime message.

Comments

Good customer service

Good work, Netflix. I just went to the site to rate the movie I watched this evening (Just One Night, 2 stars, funny but just too choppy to sustain itself) and got this message:

The Netflix store is temporarily unavailable because of scheduled maintenance work.
This store is available 7 days a week, 24 hours a day. Well, almost ...

Every now and then we have to perform maintenance to the Web store equipment. Right now, we're working hard to give you an even better shopping experience.

According to your computer's clock, it is currently 11:46 PM

It is anticipated that the site will be available again at 02:00 AM  ( ~ 134 minutes )                

We apologize for any inconvenience this causes you.

Please visit us again soon.

Now that is how to do a system downtime message.

« | Main | Just the best conference for my money »

Blog (noun) A weblog or similar brief journal usually containing links and commentary thereon. Term coined by Peter Merholz.
Visit Typepad or Blogger to start your own. (I began with hand coding, then switched to Blogger when it first became available, then to Movable Type when I wanted more control over my weblog and to have it hosted at a place of my choosing (Hurricane Electric). Now I use Typepad, built by the same folks who made Movable Type and I love it).

You may write to Dinah @ this domain.

Except where otherwise noted all content is copyright 1965-2012 Dinah Sanders. Please do not repost my writing or other creations elsewhere. Instead, copy a tiny bit and link to the rest. Thanks! Images are copyright of their original creators. MetaGrrrl logo and photos by Dinah are copyright 1965-2012 Dinah Sanders. Inkspot Books and the Inkspot logo have been Service Marks of Dinah Sanders since 1993.