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Beware the UPS Store (or Mailboxes Etc or similar) mailbox 2014

Warning: If you sign up for a mailbox at a non-USPS location, you will not ever be able to file a change of address for it with the postal service.

Also, it's probably a franchise, meaning UPS (with their potentially-consumer-benefiting concerns about maintaining their brand) has no control over pricing, meaning the store might decide to double the fee for that mailbox at some point and leave you with a tough choice.

CRMAs are required to offer mail forwarding services for six months, but they can (and do) charge for them. So far as I am aware UPS Stores do not offer forwarding for a closed box for longer than that six month minimum.

Yes, it's nice to have a non-home-address to use for business or other purposes, but be aware that there are serious flexibility issues with signing up for CRMA (Commercial Mail Receiving Agency) services.

 

Update July 25, 2014: Just spent 51 minutes on the phone with USPS. The person I spoke with said her supervisor told her that you can put in a change of address from a CRMA address to a street address or USPS P.O. box. I'm going to try that and hope it works.

My particular UPS Store, while not bending on their pricing which is now 4x the cost a USPS box, did say that it is their policy to hold mail from terminated boxes for a little while and to turn it over to the former box owner if they check in, after which they return it to the postal service. It is unclear what would happen to that mail then. It's already been delivered, but maybe a change of address could kick in.

Posted on July 3, 2014 at 11:44 AM in warnings & kvetches, work | Permalink

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